Privacy Policy

1. Controller Responsible for Personal Data Processing

Avela Realty, located at Cancun, Quintana Roo, Mexico, is responsible for the processing, use, and protection of the personal data that you provide through this website.

For any queries or concerns regarding compliance and privacy, you can reach out directly via email or our preferred communications line: contacto@signature.mx.

2. Personal Data We Collect

Through our digital entry forms, we may securely request the following information:

• Full name or corporate entity name
• Verified email address
• Mobile phone number (with WhatsApp enabled preferred)
• Inquiry details, investment budgets, preferred zones, or specifications provided voluntarily

Note: We do not collect sensitive personal data (such as health, political opinions, religious beliefs, etc.) through our public-facing digital platforms.

3. Purposes of Data Processing

The collected and safeguarded personal data will be strictly utilized for the following core operations:

• Reviewing and answering personalized inquiries regarding premium off-market developments, residences, condos, or estates.
• Providing direct, continuous investment advisory and follow-up based on your requests.
• Establishing clear and safe communication streams via phone calls, WhatsApp chats, email, or other connected digital channels.
• Advising and structuring optimal luxury property portfolios corresponding to your designated budgets.
• Scheduling executive site visits, contract signings, private virtual presentations, and personal appointments.
• Delivering exclusive alerts and VIP announcements matching your investment profile.

4. Data Transfers

We formally commit to strict confidentiality. Your personal information will not be sold, marketed, leased, or transferred to external third parties or ads tracking networks for any commercial or spamming intent.

Information may only be disclosed under strict compliance with legal warrants, notary processes, tax requirements, or mandated judicial orders requested by competent state and federal authorities within national legal limits.

5. Data Retention

Your personal information will be safely maintained on our secure servers only for as long as functionally or commercially necessary to fulfill the purposes listed in this notice, or under the time limits requested by active tax and audit protocols in Mexican federal guidelines.

6. ARCO Rights

As a data subject, you hold the constitutional rights to Access, Rectification, Cancellation, or Opposition of the processing of your personal data at any time (collectively known as ARCO Rights).

To activate any of these rights or revoke your consented data processing, please submit a written, justified request addressed to our corporate privacy channel at: contacto@signature.mx.

7. Information Security

We have integrated and continue to implement advanced physical, technical, administrative, and logic-based security measures designed to protect your personal files against alteration, loss, misuse, theft, unauthorized disclosure, or unlawful processing.

8. Use of Cookies and Analytics Technologies

Our website may deploy cookies and small tracking tags to enhance site loading, streamline multimedia elements, and register anonymized browser sessions for aggregate analytic optimization.

You retain the absolute authority to adjust your individual browser settings to reject or delete cookies generated by this site at all times, without causing any structural readability loss of our property inventory.

9. Modifications to this Privacy Policy

Avela Realty reserves the authority to modify, add, or restructure this Privacy Policy at any time in response to amendments to protection laws, regulatory requirements, or internal updates in our business models. Any updates will be promptly published and signaled on this page.