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USE AGREEMENT

Terms & Conditions of Use

Last updated: June 3, 2026

Welcome to the website of Avela Realty (hereinafter, the "Agency"). By accessing, browsing, or utilizing this website, you unconditionally agree to these Terms and Conditions of Use. If you do not agree with them entirely or in part, we recommend that you refrain from using this portal.

1. Website Purpose

This website provides detailed information about premium residential properties for sale or lease, exclusive off-market pre-construction developments, tailored real estate investment advisory services, and direct communication channels and forms to reach out to our corporate advisors.

All published details are solely for informational and market-guidance purposes. Consequently, they do not constitute a binding contractual offer or preceding legal agreement between you and the Agency.

2. Acceptance of Terms

By browsing this website or submitting any digital entries through it, the user declares that they have read, understood, verified, and accepted in full these Terms and Conditions, alongside the guidelines detailed within our associated Privacy Policy.

3. Acceptable Use Policy

The user agrees to utilize this website strictly in a lawful, ethical, responsible, and compliant manner, in full accordance with applicable Mexican federal and international intellectual property and cybersecurity laws.

The following actions are strictly prohibited:

  • Using this portal for any unlawful, fraudulent, or impersonating activity.
  • Introducing harmful files, digital viruses, trojan horses, denial of service (DDoS) loops, or any malicious code engineered to degrade or affect system performances.
  • Attempting unauthorized access to connected databases, cloud servers, login modules, or internal administration layouts.
  • Utilizing automated scrapers, web scraping scripts, or manuals to extract list directories, images, text, or layout configurations without prior written consent from the site owners.
  • Modifying or falsifying property details or price lists to mislead third parties.

The Agency reserves the absolute right to restrict, suspend, or terminate access privileges for any browser violating these compliance parameters or cybersecurity regulations.

4. Property Information & Availability Disclaimers

All listings, estates, condominiums, and developments indicated in this digital broker inventory are subject to direct market availability, pending sales, and owner or developer discretion.

While we apply our best professional efforts to list properties with accurate technical and financial specifications, the Agency does not guarantee nor assume liability for:

  • The immediate market availability of any showcased listings or properties.
  • Price charts stated in MXN (Pesos) or USD (US Dollars) remaining unchanged against currency rates or developer pricing restructures.
  • The absolute error-free nature of all descriptions, square footage, architectural metrics, rendered drafts, and graphical visuals.

Sale and lease prices, payment plans, down payments, promotions, and listing statuses can shift or be withdrawn at any given moment without mandatory notice.

5. Content is Non-Contractual

Submitting digital queries, completing forms, sending direct emails, activating WhatsApp notifications, or requesting advisory calls does not establish under any event an active reservation, option lock, sales promise, lease agreement, or binding contractual relationship of any sort.

Any formal real estate transaction, binding sale, or purchase agreement remains strictly subject to legal verification of deeds, credit lines, formal contracts executed by authorized signees in front of a licensed Mexican public notary, and federal transactional compliance.

6. Intellectual Property & Copyrights

All content appearing on this website (logos, code repositories, structural architectures, imagery, video reels, descriptive material, copywriting, font selections, style schemes, and graphic interfaces) represents the exclusive property of the Agency or its licensed partners and is fully shielded under local copyright (Derecho de Autor) and industrial property (Propiedad Industrial) legislation in Mexico and international treaties.

No terms in these provisions grant or imply any assignment, transfer, or usage permissions of our proprietary software, trademark names, or artistic materials for commercial gain without explicit written consent.

7. Imagery, Renders, & Multimedia Visual Standards

All virtual renders, photos, floorplans, video animations, and catalog diagrams are intended purely for general illustrative and aspirational guidance of projects.

Several images originate from digital promotional catalogs provided by partner developers and construction corporations. The Agency offers no warranties that physical units, materials, layouts, views, or appliances constructed will replicate exactly these pre-construction models or digital graphics.

8. Outbound External Links

This website may integrate outbound links, buttons, or services hosted by third parties (e.g., Google Maps API, cloud services, social feeds, or banking gateways). The Agency has no administrative control over, nor evaluates or monitors, the safety conditions, data processing, or terms governing third-party channels. Accessing external platforms rests under the exclusive responsibility of the user.

9. Exclusion of Technical & Civil Liabilities

The Agency remains entirely exempt from any direct, indirect, civil, or pecuniary liability resulting from:

  • Interventions or interruptions arising from scheduled technical maintenance, system updates, server migrations, or host network failures.
  • Browser incompatibilities with outdated software setups or client devices.
  • Data or device damage occurring through downloading digital files or using our search tools.
  • Typographical slips or discrepancies in listings transmitted from original title holders.

10. Privacy & Data Handling Compliance

The processing, storage, and protection of all personal information entered on our forms is governed under the provisions of our Privacy Policy, fully responsive to Mexican data processing laws.

11. Dynamic Updates and Restructures

We reserve the right to alter, modify, remove, block, or rewrite sections, pricing charts, technical catalogs, or the terms of this document at any point without notice. Any modification is immediately active and enforceable from the moment it is committed and brought online.

12. Govering Law & Judicial Competency

These Terms shall be interpreted and governed under the laws of Quintana Roo and the federal legal framework of the United Mexican States (Mexico).

Any conflict, discrepant interpretation, or legal dispute relating to this portal shall be submitted jointly by the user and the Agency to the exclusive jurisdiction of the Civil Courts located in Cancun, Quintana Roo, Mexico. The parties explicitly waive any alternative territorial jurisdiction or courts that could otherwise apply by reason of current or future addresses.

13. Corporate Contact Channels

To address inquiries or clarifications regarding these terms, you can contact our compliance and security department through our official communication channels:

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